Privacy & Security

Desi65 Privacy Policy

See clearly how your personal data is collected, used, and protected — with full transparency.

Last Updated: January 2026

Introduction & Consent

desi65 Bangladesh's trusted online gaming platform. We believe your privacy is a fundamental right. This privacy policy describes how desi65What information is collected when you use -'s website and app, how that information is used, and the steps we take to keep your data secure.

desi65By registering on or continuing to use -'s platform, you are considered to have accepted this Privacy Policy. We strongly recommend reading it carefully. If you have any questions, please reach out to our support team.

Your data is our top priority.

desi65 Your personal data is never sold to third parties. Your information is used solely to provide services and ensure security.

What Types of Information Are Collected

desi65 The following types of information are collected from you. This data is gathered solely to improve service quality, verify identity, and ensure platform security.

Types of Data Example Purpose
Identity-Related Name, date of birth, national ID number KYC Verification & Age Confirmation
Contact Information Mobile number, email address Account Communication & Security
Financial Information Mobile banking number, transaction history Deposit & Withdrawal Processing
Technical Information IP address, Device information, browser type Security & Fraud Prevention
Usage Data Game history, login times, activity logs Service Improvement & Responsible Gaming

We only collect the information that is necessary. No excessive or unnecessary personal data is requested.

How Your Information Is Used

desi65 The collected information is used for the following purposes:

  • To create, verify, and manage your account.
  • To process financial transactions such as deposits and withdrawals.
  • To prevent fraud, money laundering, and unauthorized access.
  • To provide customer service and technical support.
  • To send you relevant bonuses and promotional offers (subject to your consent).
  • To meet legal and regulatory obligations.
  • To manage and monitor responsible gaming programs.
  • To improve platform experience and performance.

We never sell or rent your data to advertisers or unrelated third parties. desi65-'s privacy policy is fully transparent and user-friendly.

Cookies & Tracking Technologies

desi65 Cookies and similar technologies are used on the website and app to keep your browsing experience smooth and secure.

  • Essential cookies: Used to maintain login sessions and ensure security.
  • Performance Cookies: Used to analyze site speed and performance.
  • Functional Cookies: Helps remember your preferences and language settings.

You can disable cookies through your browser settings, though some platform features may become limited as a result. Disabling essential cookies may cause issues with login or payment functions.

Important Notes About Cookies

Desi65 never uses third-party advertising cookies. All our cookies exist solely to improve platform services.

Data Sharing & Third Parties

desi65 Data may be shared with third parties in limited cases under strict conditions. Data is never sold.

  • Payment Providers: To verify transactions with Mobile Banking, Nagad, Rocket, and bank accounts.
  • Identity Verification Service: With registered organizations to complete the KYC process.
  • Legal Authorities: Where a court order or legal obligation applies.
  • Technology Partners: For platform operations, under strict confidentiality agreements.

Any third-party partner desi65- 's privacy standards must be upheld. Any partner found in breach of these standards will face immediate action.

Data Protection Measures

desi65 Industry-leading technology is used to protect your data. Our security systems are continuously updated.

  • 256-bit SSL/TLS Encryption: Industry-standard encryption is applied to all data transfers.
  • Two-Factor Authentication (2FA): An additional layer of security applied at every account login.
  • Firewall & DDoS Protection: Advanced security infrastructure to protect against cyberattacks.
  • Secure Data Centers: Data stored on encrypted servers with regular backups.
  • Security Audit: Regular third-party security audits are conducted.
Keep Your Password Secure

No desi65 employee will ever ask for your password or OTP. If anyone does, it is a phishing attempt — contact us immediately.

Your Rights

desi65As a - user, you have the following rights over your personal data:

  • Right to Access: You can request to know what data we hold about you.
  • Right to Rectification: You may request corrections to any inaccurate or outdated information.
  • Right to Erasure: You may request deletion of your data beyond what is required by legal obligations.
  • Right to Restrict Processing: You can restrict the use of your data to specific purposes.
  • Right to Data Portability: You can receive your data in a portable format.
  • Right to Opt Out of Marketing: You can opt out of promotional communications at any time.

To exercise any of these rights, please write to our support email. We typically respond within 7 business days.

Data Retention Period

How long your data is retained depends on the type of information and applicable legal requirements.

  • All data is retained for as long as your account remains active.
  • Financial transaction records may be retained for up to 5 years after account closure due to legal obligations.
  • KYC documents are generally retained for up to 3 years after account closure.
  • After the specified period, your data is securely deleted.

Protection of Minors

desi65 Registration by anyone under 18 is strictly prohibited. We do not knowingly collect or process data from minors.

  • Age verification is carried out at the time of registration.
  • Additional KYC verification is applied to suspicious accounts.
  • Any account found to belong to a minor is closed immediately.

If you believe a minor is using this platform, please notify us immediately.

Policy Changes

desi65 This privacy policy may be updated from time to time. In the event of significant changes, you will be notified via your registered email or platform notifications.

  • The date of the latest update is shown at the top of the page.
  • Continued use of the platform after any changes constitutes acceptance of the updated policy.
  • We recommend reviewing this page on a regular basis.

Why desi65's Privacy Policy Is Trustworthy

SSL Encryption

Every transaction and piece of data is protected with 256-bit SSL. No hacker can access or steal your information.

No Sale of Data

Desi65 never sells or shares your data with third parties. Your information belongs to you alone.

KYC Verification

Fraud and unauthorized accounts are prevented through a rigorous identity verification process.

2FA Security

Your account is secured with an additional layer of protection through two-factor authentication (2FA). An OTP is required at every login.

Regular Audits

Regular audits are conducted by third-party security experts. Any vulnerabilities identified are addressed promptly.

24/7 Support

Our Bengali-speaking support team is always here to help with any privacy-related questions.

Frequently Asked Questions (FAQ)

No, desi65 Your personal data is never sold or rented to third parties. We share data only to a limited extent for service delivery, payment processing, and legal compliance.

You can submit a data deletion request by emailing us at [email protected]. We will process your request within 7 business days. Please note that certain data may need to be retained for a specified period due to legal obligations.

Yes, all your payment information is secured with 256-bit SSL encryption. Transactions made via Mobile Banking, Nagad, or Rocket are completely safe. We never store your full card or account details.

You can update your notification preferences in Account Settings, or contact our support team to be removed from marketing communications. Essential security and account notifications will always be sent.

Some cookies are essential for core platform functionality, so disabling all cookies may prevent login or payment from working correctly. However, you can disable performance and functional cookies.
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Play Safe, Enjoy with Peace of Mind

Your privacy and data are fully protected at desi65. Join now and enjoy gaming on a platform you can trust.

Security Assurance
SSL 256-bit Encryption
Your Data Is Never Sold
Regular Security Audits
24/7 Customer Protection
Two-Factor Authentication (2FA)
Contact Us

Contact us for any privacy-related questions.

[email protected]
Support Hours: 24/7
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